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Morning work on laptop with phone in hand. Photo: ©iStock.com/jakkapan21

Enhance customer service with new technology

October 9, 2020 - By

Review some of the technolgy available to owners of pest management companies and how is can help PMPs boost customer satisfaction levels. ...

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PHOTO: PIERRE ADEN/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

Pest control experts share unusual rodent attractants

October 7, 2020 - By

We asked Pest Management Professional's columnists and editorial board members to share the most unusual rodent attractant that they have tried to use. ...

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This article is tagged with , , and posted in Current Issue, From the Magazine, Pest Talk, Rodents
Cover of Pest Control November 1971, Bill Spitz, NPCA pictured. (Image: Pest Management Professional Archives)

NPMA, industry mark another milestone year

October 7, 2020 - By

With COVID-19 changing how PMPs serve customers to rodenticide regulations in California, 2020 will be a time period the industry marks for years to come. ...

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This article is tagged with , , , , , , , , , , , , , and posted in COVID-19, Current Issue, From the Magazine, Pest Talk
This rat makes getting lunch look easy, but that has not been the case for many rodents during the COVID-19 quarantine. PHOTO: ANDWILL/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

Reader poll: Unusual rodent attractants

October 5, 2020 - By

Please take a minute to answer our latest one-question reader poll: What’s the most unusual attractant you’ve used for rodents? ...

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This article is tagged with , , , and posted in Pest Talk, Rodents
PHOTO: URUPONG/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

4 ways to optimize Instagram

October 2, 2020 - By

Here are four tips to effectively build an Instagram profile for your pest control company and help boost your marketing strategy. ...

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IMAGE: PMP STAFF

LabelSDS saves PMPs time with automatic label updates

September 30, 2020 - By

Chip Hughes, president and CEO of LabelSDS.com, shares how LabelSDS allows pest control companies to create product lists that automatically get updated with revisions from manufacturers. ...

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IMAGE: PMP STAFF

Build personal customer relationships for better retention

September 29, 2020 - By

Brian Goldman, CEO of Big Blue Bug Solutions in Providence, R.I., shares what he believes is key for customer retention at his company. ...

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PHOTO: iStock.com/ErikKarits

Find success in cockroach management with baiting

September 28, 2020 - By

Dennis Jenkins says the key to success with cockroach management is many bait placements. This ensures there is enough for the entire population. ...

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This article is tagged with , and posted in Cockroaches, Pest Talk
IMAGE: NPMA

Online Exclusive: PestWorld 2020: What’s in store for virtual attendees

September 23, 2020 - By

PestWorld 2020 attendees will have access to nearly 50 sessions that will be available on demand through Dec. 31, according to the NPMA. ...

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PHOTO: IJEAB/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

Web extra: 7 keys to service diversification

September 21, 2020 - By

Take a look at how ABC Home & Commercial Services has diversified to grow and the way each new service came about in a different way. ...

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This article is tagged with , , , , , and posted in From the Magazine, Pest Talk
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