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Morning work on laptop with phone in hand. Photo: ©iStock.com/jakkapan21

Enhance customer service with new technology

October 9, 2020 - By

Review some of the technolgy available to owners of pest management companies and how is can help PMPs boost customer satisfaction levels. ...

PHOTO: PIERRE ADEN/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

Pest control experts share unusual rodent attractants

October 7, 2020 - By

We asked Pest Management Professional's columnists and editorial board members to share the most unusual rodent attractant that they have tried to use. ...

This article is tagged with , , and posted in Current Issue, From the Magazine, Pest Talk, Rodents
Cover of Pest Control November 1971, Bill Spitz, NPCA pictured. (Image: Pest Management Professional Archives)

NPMA, industry mark another milestone year

October 7, 2020 - By

With COVID-19 changing how PMPs serve customers to rodenticide regulations in California, 2020 will be a time period the industry marks for years to come. ...

This rat makes getting lunch look easy, but that has not been the case for many rodents during the COVID-19 quarantine. PHOTO: ANDWILL/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

Reader poll: Unusual rodent attractants

October 5, 2020 - By

Please take a minute to answer our latest one-question reader poll: What’s the most unusual attractant you’ve used for rodents? ...

This article is tagged with , , , and posted in Pest Talk, Rodents
PHOTO: URUPONG/ISTOCK / GETTY IMAGES PLUS/GETTY IMAGES

4 ways to optimize Instagram

October 2, 2020 - By

Here are four tips to effectively build an Instagram profile for your pest control company and help boost your marketing strategy. ...

This article is tagged with , , and posted in Pest Talk
IMAGE: PMP STAFF

LabelSDS saves PMPs time with automatic label updates

September 30, 2020 - By

Chip Hughes, president and CEO of LabelSDS.com, shares how LabelSDS allows pest control companies to create product lists that automatically get updated with revisions from manufacturers. ...

This article is tagged with , , , , and posted in Pest Talk
IMAGE: PMP STAFF

Build personal customer relationships for better retention

September 29, 2020 - By

Brian Goldman, CEO of Big Blue Bug Solutions in Providence, R.I., shares what he believes is key for customer retention at his company. ...

This article is tagged with , , , and posted in Pest Talk
PHOTO: iStock.com/ErikKarits

Find success in cockroach management with baiting

September 28, 2020 - By

Dennis Jenkins says the key to success with cockroach management is many bait placements. This ensures there is enough for the entire population. ...

This article is tagged with , and posted in Cockroaches, Pest Talk
IMAGE: NPMA

Online Exclusive: PestWorld 2020: What’s in store for virtual attendees

September 23, 2020 - By

PestWorld 2020 attendees will have access to nearly 50 sessions that will be available on demand through Dec. 31, according to the NPMA. ...

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Web extra: 7 keys to service diversification

September 21, 2020 - By

Take a look at how ABC Home & Commercial Services has diversified to grow and the way each new service came about in a different way. ...