Pest Talk | Pest Management Professional

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Tell us your thoughts about IoT in pest control

Take our Internet of Things survey so we can bring robust, information-filled content to you and your colleagues for making...

Effective iguana control strategies: Insights for PMPs

Michael Ronquillo, owner of Humane Iguana Control, delves into effective iguana control strategies, focusing on the expertise and insights that...

Book the call

Bob Williamson says that you only get one chance to acquire a new customer and should stay involved with your...

Looking ahead to 2024

Scarlett Nolen, president of Truly Nolen, looks to 2024 for her company and the pest control industry.

Photo: Siarhei Khaletski/Stock / Getty Images Plus

Run Your Business: Keep it simple

Michael Broder, owner of BHB Pest Elimination, shares how sometimes the simplest steps can solve difficult issues.

Don’t blow the lay ups

Bob Williamson, of Cetane Associates, shares how to generate more leads and improve our customer acquisition process.

Community engagement is a win-win

Truly Nolen President Scarlett Nolen discusses the evolution ofTruly Spooktacular and its community car shows along with why community events...

Third-quarter 2023 reader poll responses

Since we last compiled Pest Management Professional (PMP) magazine poll results, we have received some excellent insights from readers in our monthly polls....

Leading by example: Arrow’s difference makers

Earlier this summer, we here at Arrow Exterminators held a Leadership Summit in Atlanta, Ga., which our operational leaders and...

How using eco-friendly products can benefit pest control companies

Jason Scott, of HomeShield Pest Control, shares benefits that pest control companies can market to customers if/when they start offering...

Mickey Thomas, senior vice president of customer care and inside sales at Arrow Exterminators

Q&A with Mickey Thomas, Arrow Exterminators

Editor’s Note: This is an extended conversation with Mickey Thomas, who handles Customer Care and Inside Sales for Arrow Exterminators....

Q&A with Shay Runion, Arrow Exterminators

Editor’s Note: This is an extended conversation with Shay Runion, who is chief human resources officer and senior vice president...

Emily Thomas Kendrick. (PHOTO: JAKI HAWTHORNE, STUDIO JAKI)

Q&A with Emily Thomas Kendrick, Arrow Exterminators

Editor’s Note: This is an extended conversation with Emily Thomas Kendrick, CEO of Arrow Exterminators. An abridged version appears in...

Defining the problem of staff retention from my marathon training

Bob Williamson shares tips on how to recruit and retain employees like you're completing a marathon.

PMPs help out after hurricanes

Scarlett Nolen shares how Truly Nolen has survived its hits while supporting the community.