Pest Talk | Pest Management Professional

Don’t blow the lay ups

Bob Williamson, of Cetane Associates, shares how to generate more leads and improve our customer acquisition process.

Community engagement is a win-win

Truly Nolen President Scarlett Nolen discusses the evolution ofTruly Spooktacular and its community car shows along with why community events...

Third-quarter 2023 reader poll responses

Since we last compiled Pest Management Professional (PMP) magazine poll results, we have received some excellent insights from readers in our monthly polls....

Leading by example: Arrow’s difference makers

Earlier this summer, we here at Arrow Exterminators held a Leadership Summit in Atlanta, Ga., which our operational leaders and...

How using eco-friendly products can benefit pest control companies

Jason Scott, of HomeShield Pest Control, shares benefits that pest control companies can market to customers if/when they start offering...

Mickey Thomas, senior vice president of customer care and inside sales at Arrow Exterminators

Q&A with Mickey Thomas, Arrow Exterminators

Editor’s Note: This is an extended conversation with Mickey Thomas, who handles Customer Care and Inside Sales for Arrow Exterminators....

Q&A with Shay Runion, Arrow Exterminators

Editor’s Note: This is an extended conversation with Shay Runion, who is chief human resources officer and senior vice president...

Emily Thomas Kendrick. (PHOTO: JAKI HAWTHORNE, STUDIO JAKI)

Q&A with Emily Thomas Kendrick, Arrow Exterminators

Editor’s Note: This is an extended conversation with Emily Thomas Kendrick, CEO of Arrow Exterminators. An abridged version appears in...

Defining the problem of staff retention from my marathon training

Bob Williamson shares tips on how to recruit and retain employees like you're completing a marathon.

PMPs help out after hurricanes

Scarlett Nolen shares how Truly Nolen has survived its hits while supporting the community.

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Run Your Business: Passion

Michael Broder, owner of BHB Elimination, shares how he motivates his team to use 100 percent of their passion and...

Truly Nolen’s Brand Evolution: The Mouse Tale

As part of Truly Nolen's 85th anniversary, the company's president Scarlett Nolen takes a look at the evolution of the...

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Fall pest invader guide, 2023 edition

With the shift in seasons comes an unwelcome guest: fall-invading pests.

Photo: Jezperklauzen/iStock / Getty Images Plus/Getty Images

Second quarter 2023 reader poll responses

Since we last compiled Pest Management Professional (PMP) magazine poll results, we have received some excellent insights from readers in our monthly polls....

Photo: igorr1/iStock / Getty Images Plus/Getty Images

Detector dog selection test

David Latimer shares details about the detector dog selection test. Check out the test and download a copy of it.