Unusual tactics to retain a customer
Pest Management Professional’s columnists and editorial board members share their most unusual tactic to retain a customer.
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Showing gratitude and staying strong
The owner of Schopen Pest Solutions reflects on what the past few months have been like navigating the pandemic as...
Pest control experts suggest special offers, promotions for summer
PMP's columnists and editorial advisory board members to suggest a special offer or promotion pest management professionals could try this...
Investment in formal training pays dividends
Pete Schopen describes why a top-notch training manual is the best way to transfer to the techs and staff the...
Pondering the prevalence of profanity
I’ve noticed more people swearing, cussing, using profanity — whatever you want to call it. It seems it's becoming more...
Pest management experts share emergency preparedness policy must-haves
Pest Management Professional's columnists and editorial advisory board members share what is typically missing from emergency preparedness policies. Find out...
Check your termite knowledge
Take this tech test with questions and answers supplied by pest control industry experts to see how well you know...
Retain employees with benefits befitting them
Pete Schopen shares how the benefits offered to his employees have evolved throughout the years and the importance of getting...
Review your ant knowledge
How well do you know ants? We have compiled ten questions from pest management experts. See if you can pass...
Pest management experts share advice on dealing with the coronavirus pandemic
We asked Pest Management Professional’s columnists and editorial advisory board members to share advice for owners and technicians who are working...
Advice for customers with rodents
PMP’s columnists and editorial board members to share important advice that pest management professionals should give to a customer with...
Cultivate a positive company culture
Pete Schopen shares how he works to cultivate a positive company culture, including a recent awards party for the company's...
Gauge your knowledge of rodents
How well do you know rodents? We have compiled ten questions from pest management experts. See if you can pass...
Make the pay-per-lead model work for you
Pete Schopen shares how and why the pay-per-lead model is working for his company right now — and why it...
Experts share emerging pest issues to look out for
We asked Pest Management Professional’s columnists and editorial advisory board members to share some emerging pest issues that pest management professionals...
Pest management experts share top add-on services
Pest Management Professional’s columnists and editorial advisory board members share good add-on services that PMPs could start offering this year.