Memphis, Tenn.-based Terminix Global Holdings announced the resignation of Chief Operating Officer Kim Scott after she accepted another job opportunity.
As a result of her departure and in a continued effort to simplify and streamline the business, sales, marketing and field operations, leadership will now report directly to CEO Brett Ponton.
Scott joined the company in December 2019 as the president of Terminix Residential. In January 2021, she assumed the role of COO and expanded her responsibilities to include the commercial business.
“Kim installed the fundamentals of customer retention, safety and labor management in Terminix and was a stabilizing presence over the last year,” Ponton said. “She recently consolidated the operations of our commercial and residential businesses and oversaw improvements during a challenging operating environment in 2020. I would like to thank Kim for her contributions to Terminix and wish her well in her new position.”
Ponton added, “I am excited to engage directly with our sales and marketing teams and experienced field leadership as we continue our efforts to create a world-class sales and service organization. Simplifying the structure will allow us to move faster to implement the key operational capabilities necessary to develop a scalable, consistent business model enabling accelerated growth and profitability. I am confident we have the right team in place to make progress on our goal to become the global leader in professional pest management.”
Terminix Global Holdings provides residential and commercial pest management. The company offers pest management services and protection against termites, mosquitoes, rodents and other pests. Headquartered in Memphis, Tenn., Terminix has more than 11,400 teammates and 2.9 million customers in 24 countries and territories.