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How to transform rodent clients into quarterly accounts
"By subtly reminding our customers about our programs, we eventually train them into taking the service," Schopen says.
Usual suspects comprise PMPs’ growth obstacles, opportunities
"... a tight labor market is making it increasingly difficult to recruit qualified technicians."
What’s the best piece of industry advice you received?
On p. 10 of our November issue, you’ll see great responses from Dr. Austin Frishman, Paul Hardy and Dr. Doug Mampe. But several...
What is a good add-on service for PMPs?
On p. 10 of our October issue, you’ll see great responses from Dan Gordon, Eric Scherzinger, Mark “Shep” Sheperdigian and...
What’s the most outlandish pest home remedy you’ve heard?
“Persons who want to keep pests away throw pennies in the corner of a room. They often supplement it by...
Celebrating yellowjacket season
The kids may be back in school, but Labor Day is that one last fling with summer before we “really”...
Web Exclusive: DIY pest control run amok
In our September issue’s Question of the Month (p. 14), PMP contributors Dr. Austin Frishman, Frank Meek and Pete Schopen...
It takes a village to buy a building
In my June and July columns, I detailed the process Schopen Pest Solutions went through to purchase a new building...
Buying a building for new headquarters leads to decisions
As I was standing in front of my new building the other day, talking to my architect, a homeless man...
PMP learns humbling lesson at pest conference
The echo of the lecturer’s voice was still resonating through the banquet hall, and I could already feel my face...
Web Exclusive: Customer Cooperation, Take II
We recently asked all of our contributors, What’s the best way to convince a customer to cooperate with you? While...
What every tech should have in their truck
As we get ready for spring, here’s a list of 26 items you and your techs might need (or probably...
PMP Growth Summit: A new wrinkle in networking
Imagine spending three days and two nights at a gorgeous Florida resort, away from theme parks and other distractions. You’re...
7 ways to keep the money you make
The funny thing about running your own company is that everyone else thinks you’re cheap. I remember working for my...
