From left are Pocomos’ Matthew Jameson, Scott Hunter and Jeremiah Olsen.
PROVO, UTAH—Jeremiah Olsen and Scott Hunter, founders of Pocomos, launched a software management system in September that meets the demands of pest management professionals (PMPs). Their new software was designed to offer paperless transactions, be simple to use, and the ability to have complete control over reporting through a versatile and customizable interface.
“Every pest control company has different needs. Our system provides a cross-platform solution that is mobile and tailored for each individual company that uses it. Our web-based software gives its users the ability to receive live updates on a route or add a service to an existing account from any web-enable device,” Olsen says.
The new software aims to eradicate reams of paper used for contracts and technician routes along with the hours of office employees that are necessary for day-to-day operations with a traditional system. This not only dramatically cuts costs, but provides a better customer experience where customers can access account information on the Internet to pay their bills, request a service, and even get updates on the location of their technician.
Moxie Pest Control implemented a beta version of the management system last summer in its Chantilly, Va., office.
“We used Pocomos for three months during the summer of 2012. While in use, we estimated an operational savings of $65,821.85 over the course of a year resulting from using Pocomos compared to our old system,” says Tim Headrick, owner of Moxie Pest Control.
Beyond its ability to contribute to the bottom line, the Pocomos platform breaks down reporting to a granular level. A user can decide to run an analysis by zip code, technician, type of treatment administered, or many other variations of information. Once a user determines the type of reporting desired, that report can be turned into a widget that will push live updates to a mobile device.
Olsen and Hunter designed Pocomos from the ground up, spending more than three years researching how companies use their management systems and the problems they face.
“Everything about Pocomos was built for the users, both the customer and the administrator,” says Hunter. “Most that are familiar with the industry understand the difficulty in dealing with technical support. Pocomos is designed and managed by former pest control operators who understand the needs of a pest control branch. Pocomos’ mission is to redefine the software industry by providing amazing customer support.”
Pocomos offers live online trial versions by calling 801-900-3555.
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