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Marathon adds smartphone app

|  May 13, 2013

WALL TOWNSHIP, N.J.—Marathon Data Systems introduces another option to its suite of mobile offerings: PestPac Mobile 2.0. With PestPac Mobile 2.0, clients now have a lightweight, easy-to-use, smart way to perform in the field.

Marathon was one of the first in the industry to introduce a Windows 6.5 mobile application, the original PestPac Mobile. Although many users will continue to take advantage of the original version because it is robust and available on a ruggedized device, there is a large group of users that prefer a BYOD (bring your own device) option because of the added ease of use and reduced up-front cost.

Both mobile versions have similar basic functionality for technicians in the field. For example, both mobile versions allow users to access customer contact information, record and accept credit card payments securely in the field, record signatures, print detailed reports in the field, and auto-emails invoices. These mobile solutions ultimately reduce administrative time, costs and give the technicians more time to perform in the field.  Most importantly, both can be used when a connection is available as well as when it isn’t.

“Given the size and growth of the smartphone category, we knew we needed to add a smartphone application to our portfolio, but we wanted to make sure that when we did it, we did it right,” explains Chris Sullens, CEO of Marathon Data Systems. “Our new application offers core field service functionality in a package that is more intuitive, offers a minimal up-front investment, works in both online and offline situations and features real-time data sync.  With a dedicated team focused on evolving this application, our customers will see rapid, dramatic advances in functionality, usability and overall performance in the coming months. Our customers now have the best of both worlds — an intuitive smartphone app for basic service visits and a robust, ruggedized solution for advanced commercial service situations.”

PestPac Mobile 2.0 accomplishes increased data accuracy thanks to its live data synchronization (over a cellular or Wi-Fi connection) to its office software, PestPac. Also, it incorporates new intuitive, easy-to-use “wizards,” such as the material entry wizard. PestPac Mobile 2.0 ultimately reduces hardware expenses and makes it a painless transition to a smartphone that the tech already knows how to use.

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