COLUMBUS, OH—Service Pro has released the new ServSuite Notifications Module, allowing service companies to notify their customers of impending services.
Notifications are an automated Call Ahead feature that provides customizable, pre-recorded service reminders to help users confirm service calls. This module provides the functionality to call all or a group of customers right from ServSuite, saving time and alleviating the need to call each customer separately. This easily accessible feature can be found under “Notifications” between the “Modules” in the ServSuite user home page. Here users can choose a notification type such as a phone call or SMS text message.
The module will allow users to schedule the date and time of their notification. The outgoing message can be viewed as a read-only field. Pending Notifications can be viewed in a Preview Notifications List.