A.R.M. Solutions and Service Pro, developers of ServSuite, have announced the availability of their seamless integration to help pest management companies reduce bad debt while maintaining the relationship with their customers.
A.R.M. Solutions, a provider of third party flat fee and contingency collection services, specializes in the professional pest management industry to provide a cost-effective and diplomatic solution, while retraining slow-paying customers.
“Listening to our customers and understanding their needs have helped us build a superior product,” says Brad Jadwin, A.R.M. Solutions president. “Our collectors are trained to understand that the value of the customer is not just in the past due balance, but also to retain future business.”
“The integration we developed will provide Service Pro clients a quick and seamless process to send past-due accounts to A.R.M. Solutions for collections. We interviewed numerous agencies to find the best collection partner, and it was truly an easy choice,” says Andy Deering, COO of Service Pro.
With A.R.M. Solution’s flat fee service, each past-due account receives the same consistent treatment, regardless of balance size — resulting in a success rate of three times the national average, with an average cost of less than 6 percent.