Arrow acquires Houston’s BugMaster Termite & Pest Control


January 21, 2016


From left are Arrow’s Tim Pollard and Kevin Burns; BugMaster’s Gail Appling and Sam White; and Arrow’s Emily Thomas Kendrick.

Atlanta-based Arrow Exterminators has acquired BugMaster Termite & Pest Control, a full-service company specializing in residential and commercial pest and termite control in Houston, Texas. Arrow has added five new offices to its Texas operations in the last 12 months.

“We are so pleased to welcome the customers and employees of BugMaster Termite & Pest Control to the Arrow family,” says Emily Thomas Kendrick, president and CEO of Arrow Exterminators. “BugMaster Termite & Pest Control’s commitment to their community, passion for customer service and their full-service offerings makes them a perfect strategic fit for Arrow. This acquisition establishes our footprint in the Houston market.”

“When looking for a home for our business, we wanted a company that provides exemplary customer service and is passionate about how customers and employees are treated. We found that in Arrow Exterminators and are proud to join the Arrow family,” says Manager Gail Appling. “We also looked for a company that would provide our employees with many growth opportunities and an expanded range of services to offer our customers.”

“BugMaster Termite & Pest Control is well regarded in the Houston market and we are proud to have this seasoned team of professionals join the Arrow family,” says Arrow COO Tim Pollard. “Growth in the Houston metroplex is strategic to meeting our objectives as we continue to build to $200 million and beyond. We continuously look to merge with high-quality companies who share our goals, principles and culture.”


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