Truly Nolen Pest Control has promoted Michael Barcelo to sales supervisor of its Customer Care Center in Tucson, Ariz.
Barcelo has been with Truly Nolen since 2008 when he joined the company as a salesman at the Tucson service office. In 2009, he transferred to the Customer Care Center team and has served as an agent and a team leader.
Prior to joining Truly Nolen, Barcelo, who attended Pima Community College in Tucson, spent almost six years with Papagayo Mexican Restaurant in a variety of roles.
In his new role, Barcelo is coaching and developing team members, helping to provide a successful environment for the company’s employees, and providing customer service for the company’s customers and potential customers.
“I love coming to work every day because I know we make a difference in our customers’ lives,” said Barcelo. “I’m so excited about my new role and cannot wait to hit the ground running.”
“Michael’s devotion to our customers’ satisfaction and our company’s core values make him uniquely qualified for his new position,” says Kaylieha Nielsen, manager of the Customer Care Center. “I look forward to working with him as we continue to grow our Center.”
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