WorkWave, a Neptune, N.J.-based provider of cloud-based software solutions for pest management and other industries, has achieved EU-U.S. Privacy Shield certification listing with the U.S. Department of Commerce.
“Protecting the privacy and confidential data of our customers is of the utmost importance at WorkWave, and we are very proud to be among the first companies in the United States to have been accepted to the Department of Commerce list of certifying companies under the EU-U.S. Privacy Shield,” says Chris Sullens, WorkWave president and CEO.
WorkWave worked with TRUSTe to review and verify that its data privacy management practices meet the requirements of the new Privacy Shield framework. TRUSTe followed a three-step process:
- Review and analysis of WorkWave’s privacy policies and procedures utilizing its robust Assessment Manager technology.
- Report and make recommendations with respect to its findings.
- Review implemented actions.
TRUSTe will also provide WorkWave with independent dispute resolution services required under the Privacy Shield to address privacy-related questions from users, and to provide ongoing access to privacy guidance through the TRUSTe Global Privacy Solutions team.
“Completing the certification process reflects our commitment to complying with complex and evolving domestic and international laws and regulations relating to privacy,” says Perry Pappas, SVP, GC and chief compliance officer of WorkWave. “Working with TRUSTe was an integral part of this process as they evaluated our policies, practices and procedures, assessed areas required for compliance with the new Privacy Shield requirements, made applicable recommendations, and reviewed our implemented changes. TRUSTe’s practical, responsive and hands-on guidance throughout the process was critical in achieving this result.”
TRUSTe CEO Chris Babel agrees. “We believe a strong data privacy management program is critical for companies to build customer trust and ensure privacy compliance,” Babel adds. “TRUSTe has partnered with WorkWave to help ensure they meet all of the relevant certification requirements and can demonstrate their privacy commitment to users, partners, and regulators. We are proud to have the opportunity to assist early adopters of the EU-U.S. Privacy Shield like WorkWave.”