Arrow Exterminators acquires Action Termite


December 1, 2016


Owner Jay Smith is center, flanked on the left by Arrow’s Mike Warren and Kevin Burns, and on the right by Arrow’s Tim Pollard and Glenn Glover. Photo: Arrow

Atlanta-based Arrow Exterminators announces the merger and acquisition of Action Termite and Pest Control of Tennessee, based in Morristown, Tenn. This transaction further strengthens Arrow’s presence in Eastern Tennessee, and complements the other seven Arrow offices in the Volunteer State. Founded in 1972, Action will ultimately operate as Arrow Exterminators. Terms were not disclosed.

“We are so pleased to welcome the customers and team members of Action Termite and Pest Control to the Arrow family,” says Emily Thomas Kendrick, president and CEO of Arrow Exterminators. “Action’s commitment to their customers and passion for customer service as well as their full-service offerings is not only a perfect fit, but a strategic one as well.”

“When looking for a home for our business, we were looking for a company that provides exemplary customer service and was passionate about how customers and employees are treated. We found that in Arrow Exterminators and are proud to be part of the family,” says owner Jay Smith. “We wanted to give our employees an opportunity to be with a company where we knew there would be growth opportunities as well as an expanded range of services to offer our customers. All of my employees will continue their careers with Arrow Exterminators.”


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