To take your green service program to the next level, submit it to a certification program that can review, analyze and adjust it to ensure green value and neutral, third-party compliance.
For example, QualityPro, the credentialing body of the National Pest Management Association (NPMA), has defined what a green service is — and what pest management professionals (PMPs) should know to perform it — through its GreenPro service certification standards and GreenPro exam. Third-party certifications, like GreenPro, can help you align your customers’ expectations with your service because you are referencing accepted industry standards.
It can be a challenge to overcome a customer’s tendency to think solely of product toxicity, rather than a process that minimizes risk to both people and the environment. The GreenPro standards focus on how a service is performed rather than what chemicals are used. This will help you justify your services that follow the principles of integrated pest management as green, regardless of the pesticides you use. Learn more at NPMAQualityPro.org.
ALLEN is executive director of QualityPro. She can be reached at aallen@pestworld.org.
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