IN MEMORIAM: Randy Hames


July 20, 2021

Randy Hames

Randy Hames

Randy Hames, a ServSuite sales executive with Columbus, Ohio-based ServicePro, a ServiceTitan company, passed away July 9 from cancer. He was 71.

“Randy was a team player,” ServicePro Co-founder Andy Deering said in a news release. “You could always rely on him to lend a hand, and always with a smile on his face. He will be missed.”

Hames was a mentor to many of his colleagues throughout his 16 years at ServicePro. He began working as a salesman while still in college, and was soon recruited and hired by FMC to be part of their pest control software division. In 2005, after the department was closed down, former ServicePro President Dick Deering invited Hames to join his team.

Over the years, the news release notes, Hames “built strong relationships with customers and coworkers alike, all of whom he considered personal friends. He attended both ServSuite University and PestWorld on an annual basis, and continually demonstrated his dedication to the pest control industry.”

“Randy was proud to be part of ServicePro and part of this great industry, and we were proud to count him as one of ours,” ServicePro Marketing Director Ka Tsu said in the news release.

“His No. 1 word for how he approached his profession was ‘discovery,’” son John Hames said in the news release. “Some people sell at you, but he would sell with you. He first listened to people’s needs, and then tried to find how he could help them. He was always very honest in the way he sold to people.”

Hames was a soccer coach for 20 years and a state referee in his home state of Arizona for 10 years. He even coached a girls’ softball team for a number of years. He is survived by his wife, Joyce; sons John and Matt; daughter-in-law, Michelle; and grandchildren Carson and Bella. A memorial service will be held on Aug. 31, 2021, at 11 a.m. Mountain at Scottsdale (Ariz.) Bible Church. In lieu of flowers, the family requests that memorial contributions be made to the Scottsdale Bible Church Tanzania Project General Fund.

His family has created the following website in celebration of his life and legacy here.

The Pest Management Professional magazine staff extends its condolences to Hames’ family, friends and colleagues.


About the Author

Heather Gooch

Heather Gooch is the editor-in-chief for PMP magazine. She can be reached at or 330-321-9754.

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