FieldRoutes to show advancements at PestWorld


November 4, 2021


This week, during the National Pest Management Association’s PestWorld 2021 event in Las Vegas, Nev., FieldRoutes is demonstrating the latest advancements to its end-to-end software solution.

The company is a cloud-based and mobile software-as-a-service (SaaS) provider for field service businesses. It formerly operated as two separate companies: PestRoutes and Lobster Marketing.

Enhancements and new features added include invoicing and FieldRoutes Payment, routing, reporting, QuickBooks Online integration, marketing solutions and lawn care. The company will also enable early access to a new Affiliate Network at the show.

“We take our customers’ feedback and requests seriously. Our software’s new capabilities, integrations and enhancements to existing features are a direct result of our laser focus on our customers’ ability to simplify, scale and grow their business,” said FieldRoutes CEO William Chaney. “We’ve also invested in the software’s infrastructure. In 2020, we built an internal infrastructure team and migrated our software to Amazon Web Services (AWS) which ensures our customers are operating on the most reliable software.”

Pest control operators who visit the FieldRoutes and Lobster Marketing by FieldRoutes booths at PestWorld can see a demo of the advancements first-hand. They focus on enabling business owners to better retain and attract new customers, which include:

Enabling owners to more easily collect payments from their customers with:

  • FieldRoutes Payments Auto Updater feature that automatically updates lost, stolen, or expired credit and debit cards
  • AutoPay by subscription functionality
  • Consolidated invoicing to allow multiple individual invoices to be grouped together and processed under a single invoice number
  • Automation for pest control customer messaging regarding chargebacks, Automated Clearing House (ACH) returns and AutoPay

Enabling owners to run their businesses more efficiently so they can do more with fewer employees:

  • QuickBooks Online integration, which is also available at no charge for a limited time
  • New routing functionality that allows users to expand the summary route report by date range, route technicians by their skillset and when creating routes that include square feet (SF) or linear feet (LF) measurements, set a capacity per route based on the vehicle’s chemical capacity
  • California wood-destroying organism reporting to include activity codes
  • Lawn functionality to support routing for HazMat trucks, property estimations, pre-payment discounts and service plans, also known as “programs”

Enabling owners to easily market their business to grow their revenue with innovations to the FieldRoutes sales and marketing suite’s Buy Services Online solution:

  • “Map the Deal” functionality that allows users to create location-specific promotions and enter them into the FieldRoutes operations suite in minutes by using click-and-drag functionality or by setting a maximum distance for the deal, eliminating the need for promo codes
  • Early access to the new Affiliate Network that allows pest control providers the ability to profit from their non-serviceable online sales leads by sharing those leads with other pest control businesses in the network


About the Author

Ellen Wagner is a former digital editor for PMP magazine.

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