Tacoma, Wash.-based Sprague Pest Solutions launched an enhanced digital customer portal that will help clients visualize its pest prevention program.
Building on the earlier version, the new portal’s features include:
- Robust customized trending reports
- In-depth conditions reporting and pictures
- Manage multi-location access
- Invoices, payments and receipt access
- Enhanced service request features
“Our clients need their pest management partners to be more than service providers, they need us to be partners in their success,” said AJ Treleven, ACE, director of operations of Sprague Pest Solutions. “The new customer portal offers clients a suite of enhanced tools to more effectively manage and measure their pest management programs.”
Once logged-in, clients can access a variety of new or enhanced tools that provide them with a comprehensive dashboard of detailed, but easily accessible data. Clients can view records of upcoming and past service visits, request new or additional services as ended, manage credentials for multi-user logins, schedule when they receive reports, and review detailed threshold and conditions reports, including photos.
The customer portal can be accessed by clients on both desktop and mobile platforms for ease of us. All customers will be transitioned to the new customer portal by Oct. 31.
About Sprague Pest Solutions
Founded in 1926, Sprague Pest Solutions provides preventive and remedial pest management and food safety consulting services to leading food processing, agriculture, healthcare, and hospitality and distribution facilities across the Western U.S. The company services commercial clients in Washington, Oregon, Idaho, Utah, Colorado, Nevada, Wyoming, Montana, Arizona and California. Sprague Vice President Larry Treleven is a member of the Pest Management Professional Hall of Fame (Class of 2016).