Truly Nolen of America hosted an in-person Franchise Owners Meeting Feb. 28-March 2 at the Gaylord Opryland Resort in Nashville, Tenn. It was the first in-person franchise meeting since the owners met in February 2020 in Orlando, Fla.
“While we were able to host a virtual meeting in 2021 and 2022, it was great to be able to finally reconnect in person with our franchise owners across the United States and Canada,” said Lance Washington, director of domestic franchising for Truly Nolen.
The 27-foot Truly Nolen Southeast U.S. Mouse Limo, which is now owned by franchisee Bryan Winter of nearby Knoxville, made its triumphant return as well as shown in multiple photos and reels the week of the event showcasing some of Nashville’s famous landmarks including the Grand Ol’ Opry, Ryman Auditorium, and The Country Music Hall of Fame.
The meetings included presentations from Scarlett Nolen, President; Justin Bellet, COO; Matt Wild, CFO; Greg Bohne, vice president of sales and marketing; and Toby Srebnik, manager of public relations and communications, along with breakout sessions, sponsor displays, a team-building scavenger hunt, two group dinners, and an awards ceremony celebrating 2022’s achievements.
Dr. Chris and Matt Christensen, of Lexington, Ky., who have been franchisees since 1998 and are the oldest franchise in the company, won Franchise of the Year award for 2022. In addition, Rookie of the Year went to Andrew Wheelock and Mark Chapman, Prince Edward Island. Other award categories ranged from Outstanding Leadership and Community Engagement to Service Excellence and Exceptional Growth.
“Being able to meet in person once again helped foster a sense of camaraderie that is hard to replicate virtually,” Washington said. “As we look forward to the rest of 2023, we continue to communicate with interested prospects and look forward to showcasing what we have to offer as a company.