Voice for Pest launches AI-powered features


March 21, 2024



Voice for Pest will launch its artificial intelligence (AI)-powered features, marking a leap forward in the integration of artificial intelligence within the sector.

By incorporating AI technology, Voice for Pest is setting a new standard for operations and customer service in pest control.

According to the news release, “the launch introduces products that are set to redefine how pest control businesses interact with their customers and manage their operations. These products include the AI-powered X-rai Platform and the Call Summary & Industry CRM Noting Feature. These innovations, developed through a strategic partnership with Signalbox Analytics, are now exclusively available through Voice for Pest, tailor-made for the unique needs of the pest control industry.”

The AI-powered X-rai Platform offers a level of insight into customer interactions, utilizing advanced AI algorithms to analyze call data and provide actionable intelligence. This platform empowers pest control businesses to uncover hidden opportunities, streamline their sales process and enhance customer retention with data-driven strategies.

Complementing this, the Call Summary & Industry CRM Noting Feature automates the documentation process, saving valuable time and ensuring no detail is missed. Calls are summarized and integrated directly into the CRM, along with full recording and full redacted transcription links, allowing for immediate follow-up actions and comprehensive customer service management.

“Integrating industry-specific AI into our solutions is more than an enhancement; it’s a transformation,” Thomas Welsh, CEO and founder of Voice for Pest, said in the news release. “We’re not just providing tools; we’re offering a competitive edge. Our partnership with Signalbox Analytics and the development of these AI-powered features underscore our commitment to pioneering in the AI space and ensuring our clients lead the way in operational efficiency and customer satisfaction.”


About the Author

Ellen Wagner is a former digital editor for PMP magazine.

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