People don’t quit jobs; they quit bad bosses. No one wants to work for a boss who makes them unhappy. However, the problem usually runs deeper than just the boss. In many cases, the company’s overall culture is the real issue. A company with a negative culture can make even a good manager seem terrible.
A toxic culture encourages bad behavior and poor leadership. Employees often blame their managers for issues, but the root of the problem may be that the company doesn’t support or promote good leadership.
Healthy company culture
Companies with strong, positive cultures help managers do their best. While some managers might still try to do things “their way,” a healthy culture makes identifying and correcting these issues more accessible. In today’s world, where fewer employees feel engaged at work, it’s more important than ever for leaders to focus on creating a healthy company culture.
Managers sometimes develop bad habits because they don’t have proper guidance. Companies can help by creating a culture that supports good behavior and success. A positive culture benefits everyone and helps develop better managers. These managers can support and motivate their teams more effectively, starting with these two steps:
1. Build a company culture based on trust and accountability. Employees respect managers they can trust. A culture that promotes honesty and strong relationships helps workers feel confident in their bosses. Leaders should create a work environment where employees feel safe speaking up, knowing their managers will listen.
Trust is powerful. It improves communication, teamwork and overall performance — signs of a well-managed team.
Accountability also is necessary. It helps employees do their best work. Managers should expect accountability from their teams and show it themselves. Employees admire bosses who take responsibility for their actions and the company culture.
A culture of accountability makes it easier to remove employees who don’t follow the company’s values. Managers who are good role models are more likely to lead successful teams.
2. Lead by example. Business owners must demonstrate the behaviors they want their managers to show. They also must find ways to keep the culture strong, so culture remains a vital part of the company. By doing these things, leaders give managers the tools to build employee confidence and engagement.
The manager’s role
Managers are more than just bosses — they are leaders who can create real change. When managers fully embrace the company’s core values, they set an example for everyone else.
A company’s culture can make or break employee engagement. Managers are the glue that holds everything together. By engaging employees and nurturing a solid culture, managers help pave the way for success.
The Game Plan
Leaders should focus on certain behaviors to help managers succeed, including:
- Clear communication. Employees often get frustrated when they don’t know what’s expected of them. The company’s culture should emphasize setting clear expectations and ensuring employees feel comfortable asking questions.
- Constructive feedback. Regular one-on-one meetings are a great way to provide advice and encouragement. Employees appreciate bosses who help them improve.
- Meaningful recognition. Feeling unappreciated is another reason why employees become unhappy. Managers should regularly and sincerely recognize their teams’ hard work.
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