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Arrow Exterminators hosts Kickoff Summit | Pest Management Professional

Arrow Exterminators hosts Kickoff Summit

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August 22, 2025

Arrow Exterminators 2025-2026 Annual Meeting
PHOTOS: ARROW EXTERMINATORS

Atlanta-based Arrow Exterminators recently held the company’s annual 2025-2026 Fiscal Year Kickoff Summit at The Omni Hotel in Amelia Island, Fla. The two-day event celebrated achievements from the prior fiscal year, which included record-breaking milestones and a total revenue of over $450 million.

The summit also introduced the new internal fiscal year theme, “Dynamic Drive; Uncommon Greatness.” Emily Thomas Kendrick, chief executive officer of Arrow Exterminators, said, “Our success is the direct result of the skill, commitment, and passion of our team. It was an honor to present awards and personally thank those who helped us not only reach but exceed our goals.”

Day one of the summit also featured guest speaker Molly Fletcher, author of Dynamic Drive, who shared her insights about the seven keys to sustainable success.

Day two included a leadership and motivational workshop hosted by Randy Gravitt and Mark Miller for all in attendance. The workshop was based on Mark Miller’s new book, Uncommon Greatness: Five Fundamentals to Transform Your Leadership. “Randy Gravitt’s workshop was the perfect way to start our fiscal year, pushing our team to lead at their best,” said Tim Pollard, president and chief operating officer. “It inspired our managers and corporate support leaders to approach Arrow’s future with fresh ideas and renewed energy, leaving with a strong commitment to guide their teams through innovative thinking.”

About Arrow Exterminators

Family-owned and -operated since 1964, Atlanta-based Arrow Exterminators is the largest family-owned pest and termite control company in the United States ranked by revenue. Arrow boasts a modern fleet of more than 3,400 vehicles, 190 service centers, over 3,500 team members with revenues exceeding $450 million and has been named a Top USA Workplace for four years in a row. Featuring QualityPro accreditation by the National Pest Management Association, the company offers innovative and environmentally responsible services to protect the homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia.

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