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BLACK is a PMP Hall of Fame member (Class of 2019) and VP of quality assurance and technical service for Rollins Inc. She may be reached at jblack@rollins.com.

Posts by the Author

May 06, 2020

Opossum removal best, as they carry ectoparasites

Opossums (Didelphidae) are one of the most interesting species of wildlife pest management professionals deal with from a biological standpoint....

March 30, 2020

Take your snap trap training to the next level

"I’m tasked with training my fellow technicians on snap traps." Well, here are three tips on how to make snap traps as effective as they can be....

January 29, 2020

Demonstrate value, even in winter

Our year-round job, regardless of pest pressure levels, is to educate our customers on the value we bring to prevent and remediate pests in their homes....