Chesterfield, Mo.-based technology provider FieldRoutes opened its annual user conference, Ignite 2025, announcing a comprehensive suite of Artificial Intelligence(AI)-powered capabilities designed to transform operations for pest control businesses nationwide.
Major platform enhancements announced
FieldRoutes revealed several significant platform updates coming to market, focusing on enhanced mobile capabilities, intelligent automation and AI-driven insights
Mobile operations improvements: The company announced major enhancements to its mobile platform, including improved offline functionality, automatic progress saving, and integrated payment processing for door-to-door sales teams. These updates address critical pain points for field technicians operating in areas with limited connectivity.
Advanced scheduling technology: New routing optimization features will include enhanced map visualization, automated scheduling capabilities and bulk route management tools designed to maximize operational efficiency and reduce travel time.
AI-Powered sales coaching: The introduction of Sales Pro, the company says, is a breakthrough in field service sales technology. The system analyzes recorded sales conversations using AI to identify successful techniques and create repeatable sales methodologies for field teams.
Enhanced documentation systems: Updated site audit capabilities will enable more comprehensive property documentation, work tracking, and customer communication, helping businesses identify upselling opportunities through data-driven insights.
Industry impact and market response
FieldRoutes’ general manager of pest operations, Dylan Henryson, said in a release, “Field service companies are increasingly demanding technology that can adapt to their real-world operational challenges. Our latest innovations directly address the speed, reliability and intelligence requirements that define successful modern service businesses.”
The new capabilities are supported by ongoing research and investment, reflecting the company’s commitment to advancing field service technology through artificial intelligence and data analytics.
About FieldRoutes
FieldRoutes is a cloud-based and mobile SaaS provider for field service businesses. FieldRoutes’ platform automates many aspects of field service operations for enterprise and small business customers with office management, advanced route optimization, payment processing, digital sales, marketing and customer acquisition capabilities.
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