Pest management professionals (PMPs) are being asked to deliver heightened transparency, more accurate reporting and faster corrective action — all while managing increasingly complex facilities. Trapmate continues to evolve to meet those demands, delivering intelligent software advancements that streamline workflows and elevate the service experience for both technicians and their customers.
The latest upgrade to Trapmate Enterprise introduces two major features: Interactive Floor Plans and Service Mode. Together, these enhancements allow pest control teams to operate with a higher level of service, greater accuracy, clarity and confidence.
Interactive Floor Plans: Precision Placement Meets Visual Intelligence
Deploying remote monitoring technology requires a deep understanding of placement, spacing, and coverage. Until now, identifying where devices were located — and how they performed in relation to their surroundings — often required toggling among lists, notes or static documentation. Interactive Floor Plans completely transform that process.
Users can now upload a locations layout directly into the software and place each Trapmate device in its precise deployed location. This generates an accurate, graphical representation of the environment, allowing technicians and managers to see operational status in a real-world, visual format.
Key benefits include:
- Color-coded status visualization. Devices clearly display their current state using recognizable traffic-light indicators: red — active capture requiring attention; yellow — service needed (battery replacement, etc.); and green — fully operational.
- Clearer activity insights. Teams can quickly identify zones where pest activity is more prominent, improving corrective action and trend analysis.
- Higher deployment accuracy. Visual placement ensures full coverage and simplifies compliance alignment for high-stakes environments such as food producers and handlers, pharmaceutical research and manufacturing, distribution centers and warehousing.
- Faster on-site navigation for technicians. No more guessing which station corresponds to which alert; everything is visible and mapped.
Interactive Floor Plans ultimately allow pest control teams to maximize efficiency by leveraging location-based data to drive informed decisions.
Service Mode: Maintenance Without the Noise
Service Mode is a major advancement in simplifying device maintenance without disrupting monitoring integrity. While active, sensors continue to detect and record captures in the background — they just won’t trigger notifications until service mode ends. If any captures occur during the maintenance window, technicians are notified the moment the mode is turned off. This eliminates the historical issue where routine service activities generated false alerts and cluttered reporting with noise that required manual cleanup.
With Service Mode, Trapmate has engineered a smarter workflow.
With a single push of a button, technicians can temporarily silence alerts for an entire deployment while maintenance is being performed. All devices enter a designated “service mode state,” preventing unnecessary notifications from being sent to managers or customers.
Operational advantages include:
- Site-wide control in seconds. Suspend alerts across every device at a location — without toggling settings one by one.
- Real-time countdown tracking. A visible timer shows how long Service Mode remains active, helping technicians manage headspace and workflow. The mode can be easily extended if needed.
- Zero reporting interference. Alerts triggered during service do not appear in performance data, ensuring clean, accurate history.
- Faster execution and fewer manual steps. Technicians focus on service, not software.
Once the service session is complete, notifications automatically return to their previous state with no reconfiguration required.
These updates support what remote monitoring was always meant to deliver: efficiency, accuracy and elevated service for your customers.
Together, Interactive Floor Plans and Service Mode empower PMPs to:
- Reduce on-site search and investigation time
- Strengthen communication and transparency with customers
- Improve reliability and data quality across every account
- Minimize friction in technician workflow
- Scale digital pest control confidently
Trapmate remains committed to developing technology that works the way professionals work. With these enhancements, managing digital pest control deployments becomes more intuitive, more visual and more operationally powerful than ever.
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