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An introduction to remote monitoring

Remote monitoring in pest control is a way for industry professionals to watch over their pest service locations without needing to be physically present at the site. These devices can be especially helpful when dealing with difficult-to-access areas, but even without any difficulty per se — it can help a company save money and time. Being able to remotely assist with observations for rodents and wildlife, and get notified when activity occurs, will eliminate the need for a technician to travel to a location and check if any rodents or wildlife have been caught in the traps.

PHOTO: ServicePro

PHOTO: ServicePro

Pest Control Enterprise Management software ServSuite by ServicePro offers a remote monitoring solution called ServSensor. It works in a way that a sensor is placed at your service location. When the sensor detects rodent or wildlife movement, a notification gets sent to the technician. This way, they will immediately know whether the activity took place in the trap, trap door or receive a snap trap confirmation, but also, if the cage door / snap trap is now closed regardless of whether something was caught. ServSensor includes software to help you manage, support, and track what’s happening with your service locations. It also includes reporting tools to help you track your progress and make better business decisions.

Remote monitoring allows you to relax and know that all service locations are being continuously monitored for activity. ServSensor even allows for the luxury of a daily greeting from ServSensor called Health Check that informs you the system is working properly.

Preventive pest control

With sensors, best practices include utilizing technology for preventing rodent infestations with active condition monitoring. Active conditions show a technician trends of activity in a small window of time to confirm and address any rodent activity, including entry points and hot spots, and prevent them before they cause larger concerns.

Being able to predict trends with remote monitoring gives you the advantage of a proactive approach that customers can appreciate. Once you’ve been notified of activity, you can take all necessary measures to remove the thread from a service location, thus cutting down on your response time. This can especially come in handy when you are dealing with customers in the food processing business, as well as other sensitive businesses.

How remote sensors work

Each of the installed sensors offers multiple layers of monitoring. This way, we get an improvement in accuracy — so our sensors and the information they provide through ServSensor can be depended on.

PHOTO: ServicePro

PHOTO: ServicePro

Stories from customer experiences

To illustrate how sensors simplify things for a business, we’ve taken two customer examples:

The first one is about a customer who had never used ServSensor. On a routine service location checkup, this customer had to travel an hour to the location and an hour back — just to spend five minutes making sure nothing had been caught in the traps. This means that the company wasted money on gas, labor and time that could’ve been spent performing other services.

The second example is about a company that was taking care of a bird infestation for a sports stadium. The place where the traps were set was difficult to reach, and it had to be a spot that could not be easily reached by other people. So instead of going in and regularly checking up on the location, this customer would get a notification every time a bird was caught — and of course, proceed by carrying out the standard procedure for removing the threat.

Making better business decisions

Constant monitoring minimizes the risk of an infestation that could harm your business or your relationship to your customers and partners. In addition, efficient yet non-toxic traps guarantee that you comply to laws and regulations.

Finally, ServSensor can help you make better business decisions based on the data collected. You will know precisely when a pest has been caught, and if there have been any other activities that coincide with its appearance. Now, if there has been such activity you may learn about a trend at a certain facility and help manage future invasions.

For more information on ServSensor, visit ServicePro.com or call (614) 874-4300.

This page was produced by North Coast Media’s content marketing staff in collaboration with ServicePro. NCM Content Marketing connects marketers to audiences and delivers industry trends, business tips and product information. The Pest Management Professional editorial staff did not create this content.

Photos and videos provided by ServicePro.