Instill professional pride in your team
How do we, as owners, raise our techs from “bug guys” to true professionals? How do we create observational biologists? Here's a checklist to get started. Read more»
Where are you in the business owner life cycle?
Like most owners of small to midsized pest control companies, I wear many hats. As the company grew, I hired technicians and schedulers. Read more»
RV drives next business phase
Pete Schopen bought an RV this summer, and during his travels, he started to compare the RV to his company, Schopen Pest Solutions. Read more»
Pondering the prevalence of profanity
I’ve noticed more people swearing, cussing, using profanity — whatever you want to call it. It seems it's becoming more prevalent in our day-to-day lives. Read more»
Retain employees with benefits befitting them
Pete Schopen shares how the benefits offered to his employees have evolved throughout the years and the importance of getting employee input. Read more»
Cultivate a positive company culture
Pete Schopen shares how he works to cultivate a positive company culture, including a recent awards party for the company's employees. Read more»
Make the pay-per-lead model work for you
Pete Schopen shares how and why the pay-per-lead model is working for his company right now — and why it might be worth considering. Read more»
If you offer it, they will come
Pete Schopen recounts a sales lesson from his early days as a DJ. He also shares details about his new retail store to promote his business better. Read more»