GPS and routing systems: Tips from the pros


July 27, 2017

Pest management professionals (PMPs) who are ready to take advantage of the benefits GPS and routing solutions offer would do well to check out the advice from PMPs who already use these systems.

Illustrations: ©

Illustrations: ©

“Do your research. This is an expensive investment; you need to make sure that what you are ordering fits your needs.”
— Michael Blankinship, service manager, Inspect-All Services, Conyers, Ga.

“If a company isn’t willing to demo the product and then let you test it, move on to the next vendor.”
— Pam Blauvelt, vice president of operations, Griffin Pest Solutions, Kalamazoo, Mich.

“Keep it simple. Avoid being blinded by features you won’t use. Determine what you want out of your software first.”
— David Frederick, service technology manager, Smithereen Pest Management Services, Niles, Ill.

“Do your homework and be patient. Don’t think the software will work unless your pre-work — finding and entering customer preferences — is done. Talk about this with your staff before implementation, and have measurements to hold them to.”
— Dennis Jenkins, president, ABC Home & Commercial Services, Dallas

“Ask for a demo. Call some references, preferably someone you know.”
— Kevin Lemasters, ACE, president, EnviroPest, Loveland, Colo.

“We had a smooth transition because of the amount of time we trained with the software before going live with it to make sure it worked. We also tested it with test data.
We tried to work out all the kinks first.”
— Brian Leto, IT manager, Green Pest Solutions, West Chester, Pa.

“It’s not a magic pill; you have to have the proper expectations and have someone on staff to assign to it.”
— Steve Lum, president, Slug-A-Bug, Melbourne, Fla.

“You’re going to get to the point with your fleet that you know you need help. When you start recognizing you need some assistance, that’s when you need to start investigating what’s out there.”
— Tim Whitt, president, Pied Piper Pest, Termite & Lawn Services, Eufaula, Okla.


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