Web Exclusive: Inspect-All’s reason for growth
October 9, 2017
October 9, 2017
Brothers Brandon and Brian Lunsford are no strangers to incredible growth. Ten years after they acquired Inspect-All Services from their father in 2006, the company has grown by 3,000 percent.
The hard work by the Atlanta, Ga.-based pest management company has not gone unnoticed. Inspect-all Services landed on the Inc. 5000 list of America’s Fastest-Growing Private Companies the past three years in a row.
How do Brandon, co-owner and CEO, and Brian, co-owner and president, do it?
“Our people are the key to our company’s success,” Brian says. “We have been fortunate to hire the right people at the right time for the right positions. Always striving to do things the ‘right way’ has given our team the opportunity to realize significant growth, but also enjoy the fulfillment of giving our customers a world class service experience.”
Inspect-All Services provides termite, pest and wildlife control, as well as home inspection services for real estate transactions, lawn care and other home services to customers in the Atlanta, GA and Jacksonville, FL metropolitan areas. The company, which added nearly 100 employees over the past decade or so, improved its hiring process.
“Acquiring and then properly vetting candidates has been key to our company landing talented professionals,” Brian says. “Our management team has created an outstanding environment for new hires to flourish. Therefore, we are fortunate to not see too much turnover. Once folks are here, they typically do not want to leave.”
The company offers good benefits, including health insurance and company matching 401(k), according to Brandon. Management constantly reviews compensation for existing employees, and finds ways — such as bonuses and commissions — for workers to increase their pay.
“We do pre-hire job shadowing, are honest during the interview process about any potential ‘negatives’ to working in a position — like high stress or accountability, and are upfront about conducting extensive background and motor vehicle report checks,” Brandon says.
As for others who hope to achieve a similar level of success, Brandon has some advice.
“Don’t try to conquer the world in one swoop. Take your time, be methodical. Care and have compassion for each and every customer,” he says. “We’ve grown by 3,000 percent in 10 years without any acquisitions or mergers; we’ve built our business one customer at a time.”