Arrow Exterminators promotes 3 to operations team


January 27, 2021

Drew Shetter, Ben Dupree and Brian Swinderman. PHOTOS: ARROW EXTERMINATORS

Drew Shetter, Ben Dupree and Brian Swinderman. PHOTOS: ARROW EXTERMINATORS

Arrow Exterminators has promoted three employees to the company’s operations team as regional VPs: Drew Shetter, Ben Dupree and Brian Swinderman.

“We have aggressive plans to grow to $300 million in the next year and $500 million in the next seven years, while maintaining our unique entrepreneurial and family culture,” Arrow CEO Emily Thomas Kendrick said in a news release. “The value of promoting leaders from within the organization who not only understand our business at all levels, but even more importantly, understand and embrace our culture can’t be overstated.”

The Atlanta, Ga.-based company has continued to promote from within its existing team to build strong leadership.

“Ben, Drew and Brian are all wonderful assets to our operations team, and we look forward to their continued leadership they have shown over the years,” added Tim Pollard, president and COO for Arrow. “As a family-owned company, we are proud to reward success and hard work internally.”

Learn more about the three employees’ accomplishments:

Drew Shetter, former service center manager in Ponte Vedra, Fla., was promoted to regional VP of the Gulf Coast in Florida and Alabama. He started in the pest control industry in 2004, and joined Arrow in 2012 as a home evaluator in the McDonough and Canton, Ga., service centers. Since then, Shetter has held several positions in the company including regional sales manager and service center manager of Lake Norman, N.C., as well in Brookhaven, Ga., and Ponte Vedra, Fla. In his new role, Shetter will oversee operations in Daphne, Foley, North Baldwin County, Fort Walton and Pensacola, Fla.

Ben Dupree, former senior service center manager in Macon, Ga., was promoted to regional VP of West Georgia. He joined Arrow in September 2011 as a service center manager in the Macon Service Center. Dupree was then moved to the Americus Service Center in 2012 for two years. Under his leadership, he helped grow the office’s revenue to $4 million before returning to Macon in 2014. In his new role, Dupree will oversee operations in Albany, Americus, Fayetteville, Macon, Warner Robins, Ga., and Tallahassee, Fla.

Brian Swinderman, former senior service center manager in Gainesville, Fla., was promoted to regional VP of Northeast Florida. He joined Arrow in 1995 as a pest control service professional in the Gainesville, Fla., office. Since then, Swinderman has held many positions in the company including home evaluator, service center manager and senior service center manager. Over the years, he has achieved Premier Club for 14 years in a row, Rookie Service Center Manager of the Year, and assisted the Gainesville, Fla., office in achieving Circle of Diamonds six times. In his new role, Swinderman will oversee operations in Fernandina, Gainesville, Jacksonville Beach, Orange Park, South Jacksonville, St. Augustine, Ponte Vedra Beach, Fla., and St. Simons, Ga.


Family-owned and -operated since 1964, Atlanta, Ga.-based Arrow Exterminators is the sixth largest pest and termite control company in the United States, ranked by revenue. Arrow boasts a modern fleet of more than 2,100 vehicles, 137 service centers, 2,600 team members with revenues exceeding $285 million and in 2020 was named the No. 1 Top Workplace in Atlanta by the Atlanta Journal-Constitution. With QualityPro Certification by the National Pest Management Association, the company offers innovative and environmentally responsible services to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia.


About the Author

Photo courtesy of Danielle Pesta

Danielle Pesta is the senior digital media manager at North Coast Media, the parent company of PMP magazine. She can be reached at

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