ChatGPT, AI will revolutionize pest control businesses


June 23, 2023

Photo: Guillaume/iStock / Getty Images Plus/Getty Images

Photo: Guillaume/iStock / Getty Images Plus/Getty Images

Unless you have been living under a rock, you’ve probably been hearing about ChatGPT and artificial intelligence (AI). But what is behind all the hype?

Like other AI tools, ChatGPT is a state-of-the-art language generation model that can generate human-like responses to typed or voice recognized queries. It accesses a massive dataset of facts and figures and can generate a wide range of responses that are often just as — or more — logical than those of a human. AI is being used in various industries, including finance, manufacturing, retail and logistics to optimize processes, reduce costs and improve customer experiences.

Efficient accounting

From an accounting perspective, AI could automate repetitive tasks such as data entry, bookkeeping and transactional processing. AI-powered software can process large volumes of data and perform complex calculations much more efficiently and cost-effective than humans. This automation allows accountants and bookkeepers to focus on higher-value tasks such as analysis, strategy and decision-making.

For example, AI can automate invoice processing by extracting data from invoices, matching them to purchase orders, and posting them to the correct accounts. This automation saves time, reduces errors, and frees up accountants and bookkeepers to focus on more complex tasks. AI also can automate bank reconciliations by automatically matching bank transactions to invoices and purchase orders. This automation can significantly reduce the time and effort required for bank reconciliations and reduce the risk of errors.

Currently, our pest control clients who use our accounts payable service are using AI each time they submit an invoice for coding. In addition, clients who use QuickBooks banking feeds also are using AI.

Indispensable dashboards

Image courtesy of Dan Gordon

Dan Gordon, CPA

Another area that will save significant time and effort is the creation of financial dashboards, which are a valuable tool for businesses to monitor and analyze their financial performance. They provide a real-time view of key financial metrics such as revenue, expenses, profits and cash flow, enabling users to make informed decisions. Traditionally, financial dashboards have been created using spreadsheets and other manual methods. However, with the advent of AI, it is now possible to create financial dashboards that are automated, as well as more accurate and insightful.

The AI dashboards contain graphs, charts and tables. These visualizations can help users understand financial data more easily, identify trends and track key performance indicators (KPIs). AI-powered dashboards also can be interactive, allowing users to drill down into the data and explore specific metrics in more detail.

Other benefits of AI-powered financial dashboards include:

  • Saving time and reducing errors.
  • Analyzing large amounts of data accurately and identifying trends that might be missed using traditional methods.
  • Providing valuable insights into financial performance, enabling users to take proactive actions to make informed decisions.
  • Detecting fraud and other irregularities, enhancing financial security and reducing the risk of financial loss.

AI has the potential to transform the way we do business by automating repetitive tasks, analyzing large amounts of data, and providing valuable insights. From a reporting perspective, data from AI-produced dashboards allow us to get organized and slice-and-dice data in more ways, more efficiently than in the past. Pest management professionals who embrace AI and learn how to use it effectively will be better positioned to succeed in the future.

About the Author

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Dan Gordon, CPA, owns PCO Bookkeepers & M&A Specialists, an accounting and exit planning firm that caters to pest management professionals throughout the United States. He can be reached at

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