3 tips for the best bed bug service

Matt Remmen

Bed bugs are not just a nuisance. They are an evolving and elusive threat to customers’ mental and physical well-being. Here are three tips to provide the highest-quality service to better protect people’s homes, health and businesses:

• Early detection is critical. Bed bugs have a high reproductive rate, are difficult to find at low-level infestations, and can show resistance to different insecticides. The need for early detection is critical. Otherwise, the problem spreads quickly and can have serious consequences.
• Inspect thoroughly. Bed bugs hide during the daytime in cracks, crevices and other protected sites close to where people sleep. Their flattened bodies help them hide in seams and folds of mattresses, and cracks and crevices in box springs, bed frames and headboards. With these principles in mind, it’s important to start inspecting the places where they are most likely to be, and then move to less-likely places.
• Provide guidance for the future. To provide the best customer service possible, it’s important to share best practices to help them reduce the risk of infestation in the future. Help them understand that sanitation alone will not eliminate bed bugs. Some ways to reduce the risk are to create a clutter-free environment and avoid sharing bedding and mattresses with other households. Lastly, remind them that bed bugs could be reintroduced by their original introduction method, and that we need to carefully think about where they were introduced from and what can be done to reduce potential reinfestation in the future.