Jason Crew
Atlanta, Ga.-based Arrow Exterminators recently added three new leaders to its team.
“We are excited to welcome Jason Crew, Timson Green and Doug Patton to the Arrow team,” said Tim Pollard, president and COO of Arrow Exterminators. “Each brings a unique set of skills and a wealth of experience that will be invaluable as we continue to grow and innovate. Their leadership and commitment to excellence align perfectly with our company’s culture and values, and we look forward to the significant contributions they will make in driving our success forward.”
Jason Crew will join the company as VP of corporate operations. Crew joins Arrow from GE’s healthcare business, where he spent the last 25 years in various sales and leadership roles. Most recently, he served as market VP for GE’s Atlanta region, overseeing a $500 million medical equipment business across Georgia, Alabama and Northern Florida. His responsibilities included managing GE Healthcare’s imaging, ultrasound, life care solutions, IT, consulting and life science offerings.
Timson Green
Timson Green joins the team after most recently serving as branch manager at JP McHale Pest Management, overseeing a portfolio consisting of 95 percent commercial customers. Green was previously a service manager at Terminix and before that, served as a service manager at Assured Environments.
“Building a team of servant leaders who exemplify pride and professionalism and who are passionate about delivering an exceptional customer experience — that is what I’m passionate about,” said Green.
Doug Patton
Doug Patton recently served as VP of business development at Waynes Pest Control in Birmingham, Ala. Patton identified business development challenges and customer concerns, implemented transparent and accountable strategies and established customer loyalty programs that increased retention from 83 to 87 percent.
Previously, as VP of operations at Waynes Pest Control from March 2014 to May 2023, Patton navigated the company through explosive growth, increasing revenue from $26 million to $80 million in less than five years. He improved gross margins, decreased indirect costs and delivered industry-leading EBITA margins.
Patton also played a crucial role in recruiting and closing two acquisitions, achieving retention rates of 88 percentand 94 percent through focused communication and engagement. His strategic approach and commitment to service protocol efficiencies significantly increased earnings before interest, taxes, depreciation, and amortization (EBITA), marking his career with visionary leadership, dedication to team development and a commitment to delivering exceptional service and results.
About Arrow Exterminators
Family-owned and -operated since 1964, Atlanta, Ga.-based Arrow Exterminators is the second-largest family-owned pest and termite control company in the United States ranked by revenue. Arrow boasts a modern fleet of more than 3,150 vehicles, 179 service centers, over 3,300 team members with revenues exceeding $400 million and in 2024 was named a Top 5 USA Workplace and the No. 1 Top Workplace in Atlanta in the Large Company category by the Atlanta Journal-Constitution. The company’s Chairman Joe Thomas is a Pest Management Professional Hall of Famer (Class of 2009). Featuring QualityPro accreditation by the National Pest Management Association, the company offers innovative and environmentally responsible services to protect homes and businesses of customers in Alabama, Arizona, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Texas and Virginia.
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