Enhancing upsells, driving operational efficiencies, and maximizing recurring revenue opportunities is a boost any pest control company needs. But more streamlined offerings and operational logistics can also increase satisfaction among pest control customers, who can get multiple services covered in one appointment and paid on one invoice.
That’s just what the Bundles features from FieldRoutes is achieving in the marketplace, for its partners but also their customers. Bundles capabilities in FieldRoutes software enables the easy management of blended service packages. Multiple services such as general pest prevention, termite treatment and mosquito control can be combined into a single subscription that is tailored to customers’ specific needs.
Bundled services, for web and mobile, also simplify operations for all of the workforce, whether it’s an office manager, sales and customer service representatives, or technicians. Those subscriptions are then billed on a consolidated invoice for the pest control company customer.
The software assists FieldRoute partners in delivering excellent and appropriate customer service so that they can differentiate themselves from competitors. With the ability to sell more services, pest control companies can increase the average revenue captured from customers.
The benefits for a pest control company customer include receiving options for expanded packages but without scheduling complexities, since a technician can provide multiple services in one stop. And with just a single invoice, a customer can go into an online portal and make one payment.
“Most of us have adapted to give our customers more of what they’re wanting,” Aaron Curtis, the chief experience officer of Alta Pest Control, said during Ignite, our customer conference in Orlando, Fla., in August. “They’re craving us to be one-stop shops, to give answers and solutions.
“Having bundles is very beneficial to the pest control companies,” surmises Curtis, whose Austin, Texas-based company operates in 12 states and achieved revenue of nearly $38 million in 2023.
Bundles are just another way that FieldRoutes works to make our customers’ lives more efficient, to help them generate more revenue, and to drive greater value for their customers.
Leave A Comment