“Working with Upset Customers” is the latest addition to Veseris’ business course offerings in its online ProTraining program. In this course, pest management professionals (PMPs) will learn why customers get upset and how to defuse the situations with an effective apology and an action plan for making things right. They can also learn to spot when customers go too far, to protect their businesses and employees from abuse. Available in English, Spanish and French, this course is free for Veseris customers.
About Veseris
Veseris is a leading distributor serving professionals in the U.S., Canada and Mexico directly through more than 250 sales and service professionals at 77 locations and in Latin America and the Caribbean through a network of authorized dealer partners. The business serves the expanding markets for pest control (including structural pest, public health, wildlife, vegetation management and turf and ornamental) with an extended offering of products and services, as well as educational and technology resources, including Veseris.com.
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