Tag: customer service


Educate customers about preventing mosquito breeding

May 16, 2019 By
Teach clients about mosquito breeding areas around their home in order to get effective control in the fight against mosquitoes. Read more»
acrobat ants infestation PHOTO: ANGEL "SETO" SOTO

Ant control — can we get an ‘A-Men’?

May 15, 2019 By
A Cleveland, Ohio-based pest management professional shares his experience with an acrobat ants infestation. Read more»

Don’t fear the ’skeeters

May 12, 2019 By
Help customers understand how mosquito control and the elimination of conducive conditions can help quell their fears and public health concerns. Read more»
This article is tagged with , , and posted in featured, Mosquitoes, Stinging Insects

Mattress Safe: Sofcover PillowSafe Encasement

May 11, 2019 By
Mattress Safe's PillowSafe product allows pest management professionals to add an extra level of service to their customers. Read more»
This article is tagged with , , , and posted in Product of the Day

Team up with customers for better ant control

May 5, 2019 By
One of the core principles of IPM is that we should always make sure the customer cooperates in any pest management program we initiate. This is especially important when it comes to ant control. As with most other pests, we... Read more»

Understand wasp life cycles to educate customer

April 26, 2019 By
Be conscious of the season or time of year when a customer notifies you they have a wasp in their home. Many species of social Hymenoptera, including paper wasps and yellowjackets, spend the winter as mated queens. If it is... Read more»

Improve time management for yourself, your business

April 23, 2019 By
In order to improve our time management, let’s put a laser focus on what’s important in our daily business and our personal lives: understanding time. Read more»
This article is tagged with , , , , and posted in Business, featured
Casey Prewitt, Neogen

3 areas to focus on for successful cockroach management

April 22, 2019 By
Considered to be one of the Top 5 revenue-generating pests in the industry, cockroaches bring many unique challenges to PMPs across the United States. From residential to commercial properties, restaurants to healthcare, and moist to dry climates, PMPs will encounter... Read more»
Dr. Reid Ipser, Director of Technical Services, Nisus Corp.

Implement sanitation for cockroach-infested commercial kitchens

April 19, 2019 By
Cockroaches are an indicator that something is amiss in a commercial kitchen. And if a kitchen has cockroaches, it’s very possible other pests are entrenched — and a sanitation maintenance program probably is lacking as well. Sanitation is needed, in... Read more»
Photo courtesy of, and copyrighted by, Gene White, pmimages@earthlink.net

Bed bugs in Apple store illustrate why communication is key

April 18, 2019 By
The temporary Apple store on 5th Avenue in New York City has been battling bed bugs for over a month without communication to employees or shoppers. Read more»