Battling brothers Kurt and Eric Scherzinger tackle the age-old debate on the best way to motivate employees: with a carrot (reward for doing the right thing or reaching a goal) or a stick (punishment for getting out of line or not meeting expectations). Read more»

Eric Scherzinger advocates for using traditional treatment for bed bug management. Read more»

Editor’s Note: Read some highlights of what happened on the first day when Cincinnati, Ohio-based Scherzinger Pest Control hosted the Sentricon Deader Than Dead Tour. Here, Eric Scherzinger, VP of... Read more»

"Online training will let remote employees get the same message all the time. " Read more»

"Do you realize how much time it takes when equipment gets broken, and then all of a sudden a tech can’t get the job done?" Read more»

ERIC: We need to start having our employees take more pictures during services. I think it can be a big selling advantage. KURT: That sounds great, but there are a... Read more»

ERIC: Kurt, I think we really need to ramp up our mosquito service and provide this quality service to all of our customers, as well as any new customers. KURT:... Read more»

Authors’ Note: This edition of Face Off between Kurt and Eric Scherzinger is from a conversation they had in December 2011. ERIC: Kurt, I saw an e-mail come through about... Read more»

ERIC: Kurt, I understand the importance of being paperless and keeping up with the times. However, there are still a lot of benefits to having paper agreements and service reports.... Read more»

Authors’ Note: The world of recruiting employees continues to drastically change and evolve. It used to be that you just placed an ad in the newspaper, and then you would... Read more»