About

SCHAPPERT is owner of The Bug Doctor, Ocala, Fla., and administrator for Facebook industry discussion group Pest Cemetery. He may be reached at bugdoctor@embarqmail.com.

Posts by the Author

May 03, 2023

The customer could be wrong

Jerry Schappert, ACE, shares tips how to handle customers when they are in the wrong. ...

April 25, 2023

Passing around the hats

Jerry Schappert, ACE, shares tips on how to delegate tasks to other employees in your company. ...

March 14, 2023

Take control of cancelations

Jerry Schappert, ACE, shares tips on how to handle cancelations. ...

February 01, 2023

Train new hires so they can succeed

Jerry Schappert, ACE, explains how a standardized training process can be the best option for new employees. ...

January 11, 2023

4 ways to combat the higher costs of doing business

Jerry Schappert, ACE, provides tips to handle the higher costs of doing business. ...

December 15, 2022

Dodging dog encounters during service calls

Jerry Schappert, ACE, shares tips on how to handle dogs during service calls and how to stay unruffled when encountering dogs. ...

November 16, 2022

Giveaways get the word out

Jerry Schappert, ACE, shares tips on how giveaways can help your company get the word out and get referrals. ...

October 19, 2022

Taking pride in your ride

Jerry Schappert, ACE, shared the winners of the contest of clean and organized vehicles from the Pest Cemetery Crew Facebook Group....

October 19, 2022

Clean, organized vehicles show you care

Jerry Schappert, ACE, shares how keeping pride in your appearance is important to your business. ...

September 21, 2022

When you need help finding help

Jerry Schappert, ACE, shares resources to help find employees for your pest control business. ...