May 31, 2018
Here's what happened on day 1 of Scherzinger Pest Control hosting the Sentricon Deader Than Dead Tour....
May 21, 2018
A hybrid of textbook and on-the-job training is ideal for training employees....
July 31, 2017
The Scherzinger Face Off column that appears on p. 78 of Pest Management Professional’s August 2017 print issue focused on digital photography. Brothers Eric and Kurt debated the use of......
March 23, 2016
ERIC: Kurt, why don’t we offer wildlife service? It’s a great add-on service many of our customers request, and a service many other companies are providing. KURT: Well, Eric, we......
February 19, 2016
Kurt: Due to modern technology, an often overlooked training style is the in-person or in-the-field method. Actually getting out with individuals allows you to see how they interact and operate......
December 29, 2015
KURT: While we on the service side like to point the finger at the sales and marketing side, we know it’s a necessity for growth and sustaining our jobs. In......
September 22, 2015
ERIC: You know what really grinds my gears? It’s when service shows up to a customer’s location and then has to call a salesperson to get clarification. Why can’t they......
June 15, 2015
KURT: Everyone knows the difference between the easy life of a salesperson vs. the busy life of the service/operation side of the business. Salespeople attend networking events at country clubs......
March 16, 2015
Eric: The age-old debate about sales vs. service is interesting. Everyone knows you wouldn’t put the cart before the horse or count the chickens before they hatch. Kurt: Without the......