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We recently asked all of our contributors, What’s the best way to convince a customer to cooperate with you? While the responses from Dr. Austin Frishman, Frank Meek and Stuart...

As we get ready for spring, here’s a list of 26 items you and your techs might need (or probably already have) on your work trucks.

Imagine spending three days and two nights at a gorgeous Florida resort, away from theme parks and other distractions. You’re surrounded by your peers in various social and educational settings....

The funny thing about running your own company is that everyone else thinks you’re cheap. I remember working for my dad, and how impossible it was to pry a dime...

“When I was out on an inspection in a crawlspace, it looked like it was raining mudtubes from the floor joists. I then looked up and realized the floor was...

During his keynote at our PMP Growth Summit Jan. 31-Feb. 2, 2017, columnist Pete Schopen recalled the story of how he saved a four-star online review from being two stars....

You’ll hear many business owners complain about Monday mornings because it seems like anything that can go wrong usually does. Someone calls in sick. A client was missed on Saturday...

This week in Orlando, Fla., Pest Management Professional magazine has brought together pest management professionals (PMPs) and several sponsors for a myriad of networking opportunities in its first-ever PMP Growth Summit. “It’s...

I have this recurring dream/nightmare: I’m working in radio again (my first profession), and I’m preparing to go on air live without my sportscast. All I have is a Teletype...

Which digital technology trends are having a big impact on our industry? Experts chime in: “Smartphones and tablets are likely to soon be the only phones and the only piece...