Tag: opinion

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How to transform rodent clients into quarterly accounts

January 5, 2018 By
"By subtly reminding our customers about our programs, we eventually train them into taking the service," Schopen says. Read more»
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Column: Whitford venerates veterans

December 11, 2017 By
"The exercise reminded me how blessed we are to live in, and serve, The United States of America." Read more»
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Schopen shares what he’s thankful for

December 1, 2017 By
"I could write a list of additional things to be thankful for that would rival a Stephen King novel in length." Read more»
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Balance goal No. 5: Listening/talking balance

October 13, 2017 By
Author’s Note: This column concludes my “Balance Quartet”— March: Overall life balance; May: Exercising/eating balance; July: Family/work time balance; and September: Listening/talking balance. Growing up with nine siblings, trying to get “mic time” at the kitchen table was a bit... Read more»
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Find your family/work balance

July 28, 2017 By
“In the blink of an eye, your children grow up. Don’t get distracted. You can’t get that time back.” That was the sage advice my mom shared with me nearly 23 years ago, when I became a first-time dad. I... Read more»
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Photo: Ray Johnson

Remembering Norman Cooper

June 30, 2017 By
On April 5, we lost one of the best ambassadors our industry has ever had. As I reflect on the passing of industry icon Norman Cooper, I want to share with you my friendship with him and his lovely wife,... Read more»
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PMP learns humbling lesson at pest conference

May 31, 2017 By
The echo of the lecturer’s voice was still resonating through the banquet hall, and I could already feel my face turning red. I know my body, and I knew that first, I would feel my ears burning and then the... Read more»
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Balance goal No. 1: Eat better, exercise more

May 30, 2017 By
Author’s Note: In my March column, I discussed balance — the one word best summarizing the focus of my self-improvement efforts in 2017. To that end, I’m sharing my Top 3 goals for the year: eating/exercise balance (see below), work/family... Read more»
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Ray Johnson reflects on Gatlinburg fire

February 22, 2017 By
As I give you this update on the overwhelming firestorm that took us all by surprise here in the Great Smoky Mountains, I feel it is important to also include the timeline of the monster that affected so many: Wednesday,... Read more»
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