Tag: technicians

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Losing staff, Schopen makes a music playlist

March 25, 2019 By
During the past nine months, Pete Schopen had five employees leave his company. Read more»
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Online resources: Why customers still call PMPs

March 12, 2018 By
you ever notice that today’s consumer performs an extraordinary amount of research before calling in an expert? Read more»
This article is tagged with , and posted in featured, Technical

Pest control technicians: Online vs. classroom training

March 7, 2018 By and
"Online training will let remote employees get the same message all the time. " Read more»
This article is tagged with , and posted in Business, featured
Photo: NPMA

4 key areas for termite management success

January 22, 2018 By
Avoid common mistakes to keep your reputation intact and ensure satisfied customers. Read more»
This article is tagged with and posted in featured, Termites
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Usual suspects comprise PMPs’ growth obstacles, opportunities

November 24, 2017 By
"... a tight labor market is making it increasingly difficult to recruit qualified technicians." Read more»
This article is tagged with , , and posted in Business, featured
Photo courtesy of, and copyrighted by, Gene White, pmimages@earthlink.net

Photography: A value-added service

July 17, 2017 By
Last month at the North Central Branch of the Entomological Society of America event, I had the privilege of preparing “What’s in a Picture,” a presentation detailing the history of photography, its present and future, and how it relates to... Read more»
This article is tagged with , , , and posted in Business, featured
Photo: Marty Whitford

PMP Growth Summit: Schopen shares lessons learned

March 31, 2017 By
The president of Schopen Pest Solutions reflects upon what makes a company successful. Pete Schopen, the “Start-up Diaries” columnist for Pest Management Professional (PMP), started his keynote presentation to PMP Growth Summit attendees with a confession: “I wanted to be... Read more»
This article is tagged with , , and posted in Business, featured
Photo: ©iStock.com/hocus-focus/pixelpup

Are photo apps for technicians worth a shot?

March 21, 2017 By
During your last training meeting, you underscored to your techs how important it is to take photos at every account, documenting the harborage areas, the pest damage, the leaky pipe and the crack in the sidewalk that should be fixed... Read more»
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Dr. Cisse Spragins

Q&A: Rockwell Labs Dr. Cisse Spragins talks internships

February 6, 2017 By
1. How has Rockwell’s internship program evolved since having Yareli Hernandez as your first intern in 2014? Yareli came to us through happenstance, when a local business associate whose husband was a teacher at North Kansas City High School introduced... Read more»
This article is tagged with and posted in featured, Human Interest
Glasses sitting on a book photo from iStock.com/elenaleonova

PMP learns the importance of license recertification

January 23, 2017 By
I have this recurring dream/nightmare: I’m working in radio again (my first profession), and I’m preparing to go on air live without my sportscast. All I have is a Teletype of yesterday’s stories. Panicking, knowing that I’m going to be... Read more»
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