Inclusivity is key to successful work culture


November 16, 2023


Sharing a post-training meeting meal helps strengthen relationships among employees. PHOTO: ABC HOME & COMMERCIAL SERVICES – HOUSTON

Fostering a family atmosphere within a growing company requires a strategic approach that prioritizes core values, strong leadership, open communication and employee development.

By defining and communicating core values early on, companies establish a framework that guides employee behavior and maintains a sense of purpose as the organization expands. Equally critical is the role of leadership in exemplifying these values and nurturing a cohesive culture. Leaders who actively cultivate a family-like environment set a positive tone for the entire organization and reinforce the values they uphold.

Open communication serves as a linchpin in preserving a family atmosphere as the company grows. Regularly sharing updates on company goals, achievements and challenges ensures employees remain informed and included in the company’s journey. This inclusive approach empowers individuals to align themselves with the broader mission of the organization, fostering a sense of belonging that transcends growth.

Foster the feedback

Feedback, both giving and receiving, is central to maintaining a familial bond among employees. Encouraging a culture of feedback through methods like surveys and one-on-one discussions creates an environment where contributions are valued and collaboration is encouraged. Investing in personal development further solidifies the connection between employees and the company. When organizations prioritize employee growth, they demonstrate a commitment to everyone’s success, enhancing loyalty and engagement.

An inclusive work environment that celebrates diversity strengthens the sense of family within the organization. Recognizing and appreciating the unique backgrounds and perspectives of employees fosters genuine connections and shared experiences. Regular social interactions, both formal and informal, play a pivotal role in strengthening these connections. From team outings to volunteering activities, such events allow employees to interact beyond the confines of their roles, forging deeper relationships.

Give praise where it’s due

The power of recognition and appreciation cannot be underestimated in cultivating a family-like atmosphere. Acknowledging employee achievements, milestones and work anniversaries contributes to a positive emotional connection between employees and the company. Flexible work policies further cement the sense of caring within the company. When employees feel their work-life balance is respected, they reciprocate with increased dedication, loyalty and enthusiasm.

Leadership accessibility is paramount in maintaining a family atmosphere amid expansion. Keeping leadership approachable and available ensures that open dialogue.

About the Author

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JENKINS, who rotates this column with his brothers Bobby and Dennis, is president of ABC Home & Commercial Services, Houston, Texas. He can be reached at

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