ServicePro: Listen360 feature


November 20, 2015

ServSuite logoServicePro has partnered with Listen360, a leader in customer feedback management and analytics, to enable ServSuite users to retain existing customers and attract new ones. As a result of the partnership, users of ServicePro’s ServSuite software have full access to the Listen360 customer feedback tools within the ServSuite platform. Listen360’s software helps businesses automatically gather and analyze customer feedback in real time, then displays the feedback in intuitive dashboards. The business can then understand, at a glance, which customers are happy or unhappy, quickly address issues and concerns, and mobilize delighted customers to recommend their company online and in social media. With the Listen360 integration, customer profile and service history information can be tied to customer feedback.

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