Here are three tips that too often are overlooked in bed bug service offerings:
- Be honest about rates and services — do not underprice your service.
- Issue a proper service agreement, with proper expectations. Go over it with your attorney to make sure it’s a legally binding document. List the cost and type of service in detail. Your agreement should be separate from other services, and include the following: schedule and completion of services, expectation of re-infestation, areas to be treated, customer’s responsibilities, exemptions and exclusions.
- Last but not least, educate your customer.