We asked Pest Management Professional’s columnists and editorial advisory board members share lessons they learned in 2022 to bring into the new year. Here are some of the experts’ responses from our January 2023 print edition.
Please take a minute to answer our latest one-question poll on this topic and let us what you’re bring to the new year: Reader poll: What’s one lesson you’re taking from 2022 to 2023?
PMP’s Editorial Advisory Board and Regular Contributors
Jerry Schappert, ACE: Nothing beats persistence.
Dr. Michael Bentley, BCE: You’re never ‘done’ learning in this industry. The past few years have brought with them new invasive pests, new regulations and new technologies that are all reshaping pest control. If you’re not constantly reading trade publications and attending conferences or other training events, you’re going to get left behind faster than you think.
Sheri Spencer Bachman: Not all people or teams may be coachable. There must be a yearning and willingness to better oneself or the team by employing the coach that best teaches, motivates and elevates the person or team to the highest level of performance they are able to achieve.
Michael Broder: Simplify, simplify, simplify. So many of our tasks get overly complicated. We look at every area of the company across the board to simplify every step along the way.
Dr. Faith Oi: Trust, but verify.
Paul Hardy: The biggest problem we are facing now is finding quality technicians. We need ‘people people,’ not just employees. We should look at employees as partners. Put employees first, customers second, and then the company.
Doug Foster: Your power is in your people. Take care of them and support them in any way you can.
Desiree Straubinger, BCE: Be open to change and ready to pivot quickly when you need a new direction. Also, stop and pause to listen to others and their needs. That’s the only way you will truly help solve problems.
Mark Sheperdigian, BCE: When you can see what’s coming next, prepare for it. When you can’t see what’s coming, train on the basics.